Services & Packages
Practical Shopify support for small businesses, without the overwhelm.
Whether you're starting from scratch, refreshing an existing store or simply need a hand with Shopify, there's a service to suit your business.
The Shop Setup
Starting from $1,650 AUD
Your new online store, sorted.
Ready to take your business online but not sure where to begin? I'll help you create a professional Shopify store that reflects your business and makes shopping easy for your customers.
What's included:
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Initial consultation and website planning
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Shopify store setup and theme customisation
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Homepage design and up to 4 additional pages
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Upload of up to 20 products
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Setup of up to 5 collections
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Navigation, contact form and footer
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Basic payment and shipping configuration
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Mobile-friendly layout checks
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Two rounds of revisions
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Pre-launch testing and handover guidance
Written content and images are supplied by the client. Additional services and third-party costs are quoted separately.
The Shop Refresh
Starting from $850 AUD
Your existing online store, with a fresh new feel.
Already have a Shopify website that could use a little love? Let's refresh its appearance, improve the layout and make it easier for your customers to navigate.
What's included:
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Initial website review and consultation
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Homepage layout and styling refresh
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Updated colours, fonts and visual elements
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Navigation and menu improvements
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Refresh of up to 3 existing information pages
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Review of up to 5 existing collections
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Mobile layout improvements
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Two rounds of revisions
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Final testing and review
Designed for visual and layout improvements, not a complete rebuild. Written content and images are supplied by the client.
Enquire about The Shop Refresh
Behind the Counter
$295/month
Ongoing Shopify support, without the stress.
Running a business keeps you busy enough without having to worry about every little website update.
Behind the Counter gives you reliable, ongoing Shopify support so you can focus on what you do best.
What's included:
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Up to 3 hours of Shopify support per month
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Product information and pricing updates
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Website banner and image changes
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Collection and navigation adjustments
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Minor page and layout updates
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Basic troubleshooting
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Monthly summary of completed work
A few things to know
Support is limited to 3 hours per month, with additional work quoted separately. Unused hours don't roll over.
Major redesigns, advanced coding, paid apps and third-party fees aren't included.
Enquire about Behind the Counter
The Shop Check
$295 AUD — One-off website review
A fresh pair of eyes on your online store.
Sometimes all your website needs is a fresh perspective.
The Shop Check is a practical review of your existing Shopify store, helping you identify what's working, what could be improved and where to focus your attention.
What's included:
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Review of your homepage and overall presentation
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Navigation and menu assessment
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Review of up to 5 key pages or collections
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Mobile-friendly layout assessment
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Basic customer shopping experience review
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Written report with prioritised recommendations
A few things to know
This is a website assessment only. Changes, fixes and redesign work aren't included but can be quoted separately.
The Quick Fix
Starting from $145 AUD
Those little Shopify jobs, taken care of.
Got a website task that's been sitting on your to-do list for far too long?
Whether it's a small update, a layout issue or something in Shopify you just can't figure out, The Quick Fix is here to help.
What I can help with:
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Product information and pricing updates
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Website banner and image changes
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Collection and navigation adjustments
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Minor layout and formatting fixes
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Adding or updating existing page content
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Basic Shopify troubleshooting
A few things to know
The starting price covers up to one hour of straightforward Shopify work.
Additional time, complex troubleshooting, custom coding and advanced features are quoted separately.
I'll review your request and confirm the cost before starting any work.
Need Something Extra?
A little extra help, tailored to your business.
Not every business fits neatly into a package, and that's completely fine!
The Shop Desk also offers additional Shopify services, including:
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Extra product uploads and collection setup
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Additional website pages
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Website copywriting and product descriptions
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Shopify app installation and configuration
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Custom promotions, discounts and bundle setup
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Image editing and formatting
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Additional design revisions
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Priority website updates
All additional services are quoted based on your requirements.
Tell me what you need, and I'll put together a personalised quote.